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Hotel Fenix Gran Melia - The Leading Hotels Of The World, Madrid
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Key details
About the Hotel
Hermosilla, 2,
Madrid,
Spain,
28001,
Community of Madrid
Hotel Fenix Gran Melia is located on Plaza de Colón in Madrid's affluent Salamanca district. This luxury hotel features Spanish cultural influences and has hosted numerous Hollywood celebrities over the years. With a blend of classic English-style decor and modern amenities, it presents an exclusive experience. Its central location allows easy access to prominent shopping areas and art museums.
Location
Situated in the bustling Salamanca neighborhood, the hotel is just a short walk from Madrid’s famous 'Triangle of Art,' encompassing the Prado, Reina Sofía, and Thyssen museums. Nearby, guests can explore top shopping venues like Calle Serrano and Goya. Access to the Ronda de Atocha highlights convenient transportation options within the city, including Recoletos train station with direct links to the airport.
Rooms
The hotel offers 203 rooms, all equipped with premium bedding, 24-hour room service, and soundproofing for a tranquil stay. Options range from classic rooms to spacious suites, most featuring views of Plaza de Colón. Guests in the exclusive Red Level enjoy additional amenities, including access to a private lounge and tailored services. Family-friendly accommodations, including special amenities for children, are available.
Eat & Drink
The hotel houses several dining venues, including the Aduana restaurant on the top floor, which boasts a terrace ideal for romantic dinners. Paradero Desconocido offers a brasserie-style menu with Mediterranean influences, showcasing dishes like tempura artichokes and corvina bass. Breakfast features a buffet with a wide selection of pastries, charcuterie, and fresh fruits, ensuring a delightful start to the day.
Leisure & Business
Hotel Fenix Gran Melia offers extensive leisure and business amenities, including a 24-hour business center and several meeting rooms equipped with audiovisual technology. The hotel features a gym for fitness enthusiasts, along with wellness services like Thai massages and yoga treatments. Guests can also enjoy a chic cocktail bar and a salon for refreshments and relaxation.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Private Hot Tubs!
I absolutely loved the private, outdoor hot tubs on the 7th floor terrace. It was a perfect spot to unwind in privacy after a long day.view full review
Exceptional Lounge!
The red level lounge was a highlight of the stay, offering complimentary food and drinks throughout the day, making it easy to enjoy snacks and breakfast on the go.view full review
Impeccable Bar Lounge!
The Bar Lounge and Restaurant were high-class and impeccably designed, providing a wonderful atmosphere for enjoying drinks and dining.view full review
Amazing Suite Upgrade!
Upgrading to suite 711 was a fantastic choice—the room was spacious, and although the bathroom was a bit small, the experience was still exceptional.view full review
General
No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Services
Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Video games
Spa & Leisure
Spa lounge
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Ironing facilities
Rollaway beds
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Media
Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Hermosilla, 2,
Madrid,
Spain,
28001,
Community of Madrid
Map view
street view
Hermosilla, 2,
Madrid,
Spain,
28001,
Community of Madrid
City landmarks
Museums
Prado National Museum
1.0
mi
Casinos
Gran Via
5200 ft
Parks
El Retiro Park
3100 ft
Square
Plaza Mayor
1.4
mi
Square
Puerta del Sol
1.1
mi
Palace
Royal Palace of Madrid
1.4
mi
Plaza de la Independencia
Parque del Retiro
3100 ft
Museums
Museo Nacional Thyssen-Bornemisza
4700 ft
Public Building
Cybele Palace
3300 ft
Soccer Stadium
Santiago Bernabeu Stadium
1.8
mi
Museums
Plaza de Cibeles
3100 ft
Cocido Madrileno stew
1.4
mi
Museums
Museo Nacional Centro de Arte Reina Sofia
1.3
mi
Museums
Museo Sorolla
4400 ft
Plaza de Toros de Las Ventas,
Ventas Metro
1.4
mi
Calle Alcala 42
Circulo de Bellas Artes
4100 ft
Museums
Museo de Historia de Madrid
4400 ft
Paseo del Prado Paseo Del Prado
Paseo del Prado
3500 ft
Museums
Museo Lazaro Galdiano
4600 ft
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
1.2
mi
Garden
Royal Botanical Garden of Madrid
1.1
mi
Museums
Anden 0
4400 ft
Parks
Neptune Fountain
4600 ft
Calle de San Mateo 13
Museum of Romanticism
3700 ft
Museums
CaixaForum Madrid
1.2
mi
Square
Plaza de Santa Ana
1.2
mi
Nearby
Museums
National Archaeological Museum
1300 ft
Libraries
Museum of the National Library
1500 ft
Square
Plaza de Colon
1000 ft
Museums
Museo de Cera de Madrid
1100 ft
Restaurants
Ten con Ten
900 ft
6 Calle de Ayala
Epoque by Gran Melia
0 ft
Calle Hermosilla 2
99 KO Sushi Bar
200 ft
Calle del Marques de Villamagna 1
Romola restaurante
100 ft
Calle Hermosilla 4
La Nicoletta Castellana
900 ft
Paseo Castellana 4
Restaurante La Aduana
700 ft
Calle Hermosilla 2 Azotea Gran Hotel Meliá Fenix
Dry Martini by Javier de Las Muelas
700 ft
Calle Hermosilla 2 Plaza Colon
Mama Framboise Hermosilla
200 ft
Calle Hermosilla 4
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.5
Location
6.5
Service
8.8
Dining
7.5
Guest reviews
7.4/10
based on 7 review
4.5/5
based on 2721 review
8.9
8.9/10based on 700 review
#89 of 487 hotels in Madrid based on Tripadvisor
Frank
United States of America,
October
2023
8.2/10
The hotel is located in the charming district of Salamanca, surrounded by fantastic shopping and restaurants. The rooms are beautiful, elegant, and comfortable, although there were delays in getting requested items delivered. The service is top-notch, comparable to high-end luxury hotels like Four Seasons or Ritz Carlton, with extremely friendly and helpful staff, particularly towards children.
Rooms
8.0
The rooms, once finally brought to us after multiple requests, were beautiful, elegant, and comfortable.
Service
9.0
The service was always warm and welcoming, up to the standards of Four Seasons or Ritz Carlton, with extremely friendly and helpful staff.
Location
7.0
The hotel's location is amazing, right by the museum, park, and shopping areas, with tons of restaurants nearby in the Salamanca district. However, our room faced a non-descript office structure, and our personal concierge lacked enthusiasm.
Dining
8.0
The dining experience was excellent, offering a range of delicious foods to choose from, although there was a poor restaurant recommendation with a limited selection on TV channels.
Facilities
9.0
The facilities were top-notch, offering everything expected from a luxurious hotel.
Robert
United States of America,
September
2023
7.4/10
My stay at the hotel was a mixed experience. The rooms were small but elegant and comfortable, with a separate entry room and a view of Colon Plaza. The service was friendly and kind, but the breakfast team was not as engaging as expected. The location was perfect for exploring the historical part of the city but lacked some central amenities. The dining options were good overall, with a variety of foods to choose from, but a bit pricey. The facilities were satisfactory, and the price offered value for money.
Rooms
8.0
I found the rooms to be beautiful, elegant, and comfortable, with a separate entry room that was handy for storing bags and admiring the view of Colon Plaza.
Service
8.0
The staff was extremely professional, helpful, and effective in resolving any issues I had during my stay. However, the breakfast team could have been more friendly and engaging.
Location
7.0
The hotel's location was ideal for exploring the historical part of the city and enjoying snacks/drinks in the outdoor area. However, it felt a bit remote from central Madrid and lacked some desirable features.
Dining
7.0
The dining experience was excellent, with a range of different foods to choose from. However, the buffet options were a bit limited, especially for hot food.
Facilities
7.0
The hotel's facilities met my expectations, offering standard services to enhance my stay.
Conrad
United States of America,
July
2023
7.6/10
The hotel staff was warm, friendly, and helpful from the doorman to reception and cleaning staff. Unfortunately, the hotel section was closed for a private function, limiting our enjoyment. The location was pretty good but faced a non-descript office structure from the balcony.
Rooms
7.0
The rooms were warm and welcoming, but there was a refusal to compare room sizes after multiple requests.
Service
9.0
The staff provided professional and courteous service, attempting to smooth over any issues.
Location
6.0
The hotel's location was decent though facing an office structure from the balcony.
Dining
8.0
The dining experience was excellent with a variety of continental and cooked options.
Facilities
8.0
The hotel offered a good range of service amenities.
Richard
United Kingdom,
June
2023
7.4/10
My stay at the hotel had its ups and downs. The rooms were a bit small, and I struggled to adjust the temperature; however, the staff was excellent and really made my stay enjoyable. The location was convenient for exploring the city, but there were some minor issues with dining. Overall, a decent stay with some room for improvement.
Rooms
7.0
The room size was a bit small, and I had difficulty cooling it down. There was also a disruption for a private function, impacting our enjoyment.
Service
9.0
The service from the doormen to the cleaning staff was outstanding. They were warm, friendly, and always willing to help.
Location
6.0
The hotel is in a district called Salamanca, which was a bit remote from the center of Madrid. However, it was still reasonably close to tourist spots.
Dining
7.0
The dining offered a good selection, although some areas were overpriced. There were a few issues, like water missing in the room and unhelpful breakfast staff.
Facilities
8.0
The facilities were nice overall, with services like room service and car hire available.