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Hotel Fenix Gran Melia - The Leading Hotels Of The World, Madrid

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From313US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Hermosilla, 2, Madrid, Spain, 28001

Hotel Fenix Gran Melia is located on Plaza de Colón in Madrid's affluent Salamanca district. This luxury hotel features Spanish cultural influences and has hosted numerous Hollywood celebrities over the years. With a blend of classic English-style decor and modern amenities, it presents an exclusive experience. Its central location allows easy access to prominent shopping areas and art museums.

Location

Situated in the bustling Salamanca neighborhood, the hotel is just a short walk from Madrid’s famous 'Triangle of Art,' encompassing the Prado, Reina Sofía, and Thyssen museums. Nearby, guests can explore top shopping venues like Calle Serrano and Goya. Access to the Ronda de Atocha highlights convenient transportation options within the city, including Recoletos train station with direct links to the airport.

Rooms

The hotel offers 203 rooms, all equipped with premium bedding, 24-hour room service, and soundproofing for a tranquil stay. Options range from classic rooms to spacious suites, most featuring views of Plaza de Colón. Guests in the exclusive Red Level enjoy additional amenities, including access to a private lounge and tailored services. Family-friendly accommodations, including special amenities for children, are available.

Eat & Drink

The hotel houses several dining venues, including the Aduana restaurant on the top floor, which boasts a terrace ideal for romantic dinners. Paradero Desconocido offers a brasserie-style menu with Mediterranean influences, showcasing dishes like tempura artichokes and corvina bass. Breakfast features a buffet with a wide selection of pastries, charcuterie, and fresh fruits, ensuring a delightful start to the day.

Leisure & Business

Hotel Fenix Gran Melia offers extensive leisure and business amenities, including a 24-hour business center and several meeting rooms equipped with audiovisual technology. The hotel features a gym for fitness enthusiasts, along with wellness services like Thai massages and yoga treatments. Guests can also enjoy a chic cocktail bar and a salon for refreshments and relaxation.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Grand Family Room
Max:
4 persons
50 m² 
Bed options:
2 Single beds
Heating
Bathtub
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Red Two-Bedroom Suite
Max:
4 persons
90 m² 
Bed options:
2 Double beds
Heating
Bathtub
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Supreme Room
Max:
2 persons
33 m² 
Bed options:
1 King Size Bed
City view
Heating
Bathtub
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Getting around

A list of all available modes of transport

City Center
Madrid5000 ft
Airports
Adolfo Suarez Madrid-Barajas (MAD) 12.7 mi
Metro stations
Colon1000 ft
Serrano Metro1000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Internet access
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Video games

Spa & Leisure

  • Spa lounge
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Hermosilla, 2, Madrid, Spain, 28001
Map view
street view
Hermosilla, 2, Madrid, Spain, 28001
Nearby
Museums
National Archaeological Museum
1300 ft
Libraries
Museum of the National Library
1500 ft
Square
Plaza de Colon
1000 ft
Museums
Museo de Cera de Madrid
1100 ft
Restaurants
Ten con Ten
900 ft
6 Calle de Ayala
Epoque by Gran Melia
0 ft
Calle Hermosilla 2
99 KO Sushi Bar
200 ft
Calle del Marques de Villamagna 1
Romola restaurante
100 ft
Calle Hermosilla 4
La Nicoletta Castellana
900 ft
Paseo Castellana 4
Restaurante La Aduana
700 ft
Calle Hermosilla 2 Azotea Gran Hotel Meliá Fenix
Dry Martini by Javier de Las Muelas
700 ft
Calle Hermosilla 2 Plaza Colon
Mama Framboise Hermosilla
200 ft
Calle Hermosilla 4

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.5
Location
6.5
Service
8.8
Dining
7.5
Guest reviews
7.4/10
based on 7 review
4.5/5 based on 2721 review
8.9
8.9/10based on 700 review
#89 of 487 hotels in Madrid based on Tripadvisor
Frank
United States of America, October  2023
8.2/10

The hotel is located in the charming district of Salamanca, surrounded by fantastic shopping and restaurants. The rooms are beautiful, elegant, and comfortable, although there were delays in getting requested items delivered. The service is top-notch, comparable to high-end luxury hotels like Four Seasons or Ritz Carlton, with extremely friendly and helpful staff, particularly towards children.

Rooms
8.0
The rooms, once finally brought to us after multiple requests, were beautiful, elegant, and comfortable.
Service
9.0
The service was always warm and welcoming, up to the standards of Four Seasons or Ritz Carlton, with extremely friendly and helpful staff.
Location
7.0
The hotel's location is amazing, right by the museum, park, and shopping areas, with tons of restaurants nearby in the Salamanca district. However, our room faced a non-descript office structure, and our personal concierge lacked enthusiasm.
Dining
8.0
The dining experience was excellent, offering a range of delicious foods to choose from, although there was a poor restaurant recommendation with a limited selection on TV channels.
Facilities
9.0
The facilities were top-notch, offering everything expected from a luxurious hotel.
Robert
United States of America, September  2023
7.4/10

My stay at the hotel was a mixed experience. The rooms were small but elegant and comfortable, with a separate entry room and a view of Colon Plaza. The service was friendly and kind, but the breakfast team was not as engaging as expected. The location was perfect for exploring the historical part of the city but lacked some central amenities. The dining options were good overall, with a variety of foods to choose from, but a bit pricey. The facilities were satisfactory, and the price offered value for money.

Rooms
8.0
I found the rooms to be beautiful, elegant, and comfortable, with a separate entry room that was handy for storing bags and admiring the view of Colon Plaza.
Service
8.0
The staff was extremely professional, helpful, and effective in resolving any issues I had during my stay. However, the breakfast team could have been more friendly and engaging.
Location
7.0
The hotel's location was ideal for exploring the historical part of the city and enjoying snacks/drinks in the outdoor area. However, it felt a bit remote from central Madrid and lacked some desirable features.
Dining
7.0
The dining experience was excellent, with a range of different foods to choose from. However, the buffet options were a bit limited, especially for hot food.
Facilities
7.0
The hotel's facilities met my expectations, offering standard services to enhance my stay.
Conrad
United States of America, July  2023
7.6/10

The hotel staff was warm, friendly, and helpful from the doorman to reception and cleaning staff. Unfortunately, the hotel section was closed for a private function, limiting our enjoyment. The location was pretty good but faced a non-descript office structure from the balcony.

Rooms
7.0
The rooms were warm and welcoming, but there was a refusal to compare room sizes after multiple requests.
Service
9.0
The staff provided professional and courteous service, attempting to smooth over any issues.
Location
6.0
The hotel's location was decent though facing an office structure from the balcony.
Dining
8.0
The dining experience was excellent with a variety of continental and cooked options.
Facilities
8.0
The hotel offered a good range of service amenities.
Richard
United Kingdom, June  2023
7.4/10

My stay at the hotel had its ups and downs. The rooms were a bit small, and I struggled to adjust the temperature; however, the staff was excellent and really made my stay enjoyable. The location was convenient for exploring the city, but there were some minor issues with dining. Overall, a decent stay with some room for improvement.

Rooms
7.0
The room size was a bit small, and I had difficulty cooling it down. There was also a disruption for a private function, impacting our enjoyment.
Service
9.0
The service from the doormen to the cleaning staff was outstanding. They were warm, friendly, and always willing to help.
Location
6.0
The hotel is in a district called Salamanca, which was a bit remote from the center of Madrid. However, it was still reasonably close to tourist spots.
Dining
7.0
The dining offered a good selection, although some areas were overpriced. There were a few issues, like water missing in the room and unhelpful breakfast staff.
Facilities
8.0
The facilities were nice overall, with services like room service and car hire available.
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Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room